No. 07Week of September 23, 2026This week’s briefing
Tradecraft
Illustrated portrait placeholder for the interviewee
Illustrated portrait. Real interviews run a commissioned photograph, taken with consent.

[INTERVIEWEE NAME] on [TOPIC]

[STANDFIRST: one sentence on who this practitioner is and why their experience matters to the desk.]

InterviewTemplate

For CISOs Product & payments

[QUESTION: What problem were you trying to solve when you started moving customers off SMS codes?]

[PRACTITIONER ANSWER]

[QUESTION: Which flow did you move first, and why that one?]

[PRACTITIONER ANSWER]

[QUESTION: What went wrong that you didn’t expect?]

[PRACTITIONER ANSWER]

[QUESTION: What did you tell customers, and what did they ask back?]

[PRACTITIONER ANSWER]

[QUESTION: If you were starting today, what would you do differently?]

[PRACTITIONER ANSWER]

Structured data for real interviews

Published interviews use Article JSON-LD with the interviewer as author, the interviewee as a Person in about, and the desk as audience.